Offering Transavia customers a personalised experience through a composable CDP

Transavia presentation Travel & Tech

Thank you for attending the session with Wouter Stolk and Max Meijer on transforming marketing automation at Transavia. We hope you found the talk insightful and inspiring! To further support you, we’ve outlined the key take-aways & presentation slides for you.

The benefits of implementing a Composable CDP

View our Key Take-aways.

key takeways

Presentation slides

Watch again our presentation on transforming marketing automation at Transavia.

Transavia composable CDP

Other data challenges?

At Digital Power, we know that every business faces unique data challenges. Our expertise goes beyond implementing a composable CDP. Whether it's optimising customer journeys, improving data governance, or enhancing analytics, we’ve got the experience to help!

Connect with Wouter

Wouter Stolk has worked as a Data Engineer and Solution Architect at Digital Power for 8 years. His work revolves around the design and development of cloud data platforms, with a focus on marketing automation solutions and streaming data products.

Wouter Stolk

Connect with Max

Max is the Product Owner of the Marketing Automation team and is responsible for defining and prioritising the product vision and roadmap. He works closely with stakeholders to optimise marketing processes and implement technology that personalises customer interactions and improves the efficiency of marketing campaigns.

Max Meijer

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Kubernetes-based event-driven autoscaling with KEDA: a practical guide

This article explains the essence of Kubernetes Event Driven Autoscaling (KEDA). Subsequently, we configure a local development environment enabling the demonstration of KEDA using Docker and Minikube. Following this, we expound upon the scenario that will be implemented to showcase KEDA, and we guide through each step of this scenario. By the end of the article, you will have a clear understanding of what KEDA entails and how they can personally implement an architecture with KEDA.

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Implementation of e-commerce tracking for Google Analytics 4

MS Mode & America Today used Universal Analytics (UA) for analysing their online stores. They had fully implemented e-commerce tracking, with KPIs such as transactions, average order value, and abandoned shopping carts visualised in Looker Studio.

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AWS (Amazon Web Services) vs GCP (Google Cloud Platform) for Apache Airflow

This article provides a comparison between these two managed services Cloud Composer & MWAA. This will help you understand the similarities, differences, and factors to consider when choosing them. Note that there are other good options when it comes to hosting a managed airflow implementation, such as the one offered by Microsoft Azure. The two being compared in this article are chosen due to my hands-on experience using both managed services and their respective ecosystems.

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Transitioning from Universal Analytics 360 to Google Analytics 4 and Streamlining Data Analysis

There are currently a lot of developments surrounding Google Analytics, including user privacy (GDPR) and the sunset of Universal Analytics. For Miele X, the digital branch of Miele, GA4 was also one of the topics on their agenda as part of their bigger plans towards a more privacy-centric and vendor-agnostic way of data collection. They enlisted our help to support them with the transition from Universal Analytics 360 to GA4.

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Insight into the complete sales funnel thanks to a data warehouse with dbt

Our consultants log the assignments they take on for our clients in our ERP system AFAS. In our CRM system HubSpot, we can see all the information relevant before signing a collaboration agreement. When we close a deal, all the information from HubSpot automatically transfers to AFAS. So, HubSpot is mainly used for the process before entering a collaboration, while AFAS is used for the subsequent phase. To tighten our people's planning and improve our financial forecasts, we decided to set up a data warehouse to integrate data from both data sources.

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Data quality: the foundation for effective data-driven work

Data projects often need to deliver results quickly. The field is relatively new, and to gain support, it must first prove its value. As a result, many organisations build data solutions without giving much thought to their robustness, often overlooking data quality. What are the risks if your data quality is not in order, and how can you improve it? Find the answers to the key questions about data quality in this article.

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EU-US data transfers, three times a charm or not?

July got off to a rocky start. First, we saw the Swedish Data Protection Agency (DPA) issued a warning to stop using Google Analytics due to the risks posed to privacy under the lack of an adequacy decision for EU-US data transfers. In the same week, the EU Commission reached an adequacy decision with the US for the third time. Can you now finally share personal data for all purposes with US based organisations or should you change course?

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Getting started as a data trainee with JavaScript, HTML and web data

How does the Tracking & Analytics traineeship work in practice? When do you start working on real challenges for clients? And how can you develop yourself during this traineeship? Our trainee Nadine Spijker will tell you more about it.

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Interview with data trainee Jasper

What does the Tracking & Analytics traineeship look like in practice? When do you start working on real challenges for clients? And how can you develop yourself in this traineeship? Our trainee Jasper van der Meer tells us more about it.

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The all-round profile of the modern data engineer

Since the field of big data emerged, many elements of the modern data stack became the data engineers' responsibility. What are these elements, and how should you build your data team?

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Setting up Azure App functions

In the article, we start by discussing Serverless Functions. Then we demonstrate how to use Terraform files to simplify the process of deploying a target infrastructure, how to create a Function App in Azure, the use GitHub workflows to manage continuous integration and deployment, and how to use branching strategies to selectively deploy code changes to specific instances of Function Apps.

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How do you collect data while protecting the privacy of EU citizens?

The world of web analytics is constantly changing due to technological and legal developments. One significant event in the field of technical web analytics is the introduction of server-side tracking, which allows companies to have full control over their data flows.

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Unlocking the power of Analytics Engineering

The world of data is continuously shifting and so are its corresponding jobs and responsibilities within data teams. With this, an up-and-coming role appeared on the horizon: the Analytics Engineer.

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Future-proof migration to GA4

From 1 July 2024, it will no longer be possible to process data in Universal Analytics 360 (hereinafter: UA360). Wehkamp collected data in UA360 and was keen to be prepared in time for the migration. In addition, they wanted to collect at least 1 year of historical data for UA360's sunset. This allowed Wehkamp to compare the data in UA360 and in GA4. A key desire was to migrate the measurements as-is.

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A standardised way of processing data using dbt

One of the largest online shops in the Netherlands wanted to develop a standardised way of data processing within one of its data teams. All data was stored in the scalable cloud data warehouse Google BigQuery. Large amounts of data were available within this platform regarding orders, products, marketing, returns, customer cases and partners.

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Switching from Universal Analytics to Google Analytics 4 (GA4)

On 14 October 2020, Google launched the new version of Analytics: Google Analytics 4 (GA4). Soon after the launch, it became clear that a number of important functionalities from Universal Analytics (GA3) were missing, and therefore the time to switch seemed far away. Fortunately, we see that the development team on the side of Google has not been idle. Some nice features have since been introduced within GA4 that have narrowed the gap between GA3 and GA4. This article answers the questions that are increasingly being asked about GA4.

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Implementing a standardised digital data layer

ABN AMRO partnered with our team to create a standardised digital data layer, addressing challenges with uniformity, reliability, and efficiency in their migration to a new analytics platform. The new standard allows for consistent tagging of all online components, leading to improved tagging management and reliable digital data for future use.

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Reliable reporting using robust Python code

The National Road Traffic Data Portal (NDW) is a valuable resource for municipalities, provinces, and the national government to gain insight into traffic flows and improve infrastructure efficiency.

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Google Analytics 4 vs. Google Analytics 3: What are the pros and cons?

If you want to keep track of free statistics about website visitors and their behaviour on your website, you will quickly turn to Google Analytics. With the free version of Universal Analytics (better known as GA3), it only takes a few minutes to set up basic metrics such as users, sessions and pageviews. For more extensive analyses, you have the paid version Google Analytics 360. As of July 2023, GA3 will no longer be supported by Google. Time to switch to the new GA4. Read all about the pros and cons of the new Google Analytics in this article.

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Setting up a future-proof data infrastructure

Valk Exclusief is a chain of 4-star+ hotels with 43 hotels in the Netherlands. The hotel chain wants to offer guests a personal experience, both in the hotel and online.

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A scalable data platform in Azure

TM Forum, an alliance of over 850 global companies, engaged our company as a data partner to identify and solve data-related challenges.

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What to do about broken Looker Studio dashboards?

Did the following scenario happen to you last week? While enjoying your morning coffee, you take a look at your pride and joy: a meticulously created Looker Studio dashboard built with the GA4 connector. You rub the sleep from your eyes and see your charts are all broken. Frantic phone calls from colleagues are pouring in. What is happening? Find out in this post what the consequences of Google’s newly imposed quota on the Google Analytics Data API are.

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A fully automated data import pipeline

Stichting Donateursbelangen aims to strengthen trust between donors and charities. They believe that that trust is based on collecting money honestly, openly, transparently and respectfully. At the same time effectively using the raised donation funds to make an impact. To further this goal, Stichting Donateursbelangen wants to share information about charities with donors through their own search engine.

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A day in the life of a Data Engineer

For developing modern data applications, a Data Engineer is essential. But what does it actually mean to be a Data Engineer and what exactly do you do? Our colleague Oskar, Data Engineer at Digital Power, explains.

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Integration web and app data contributes to a 360-degree customer view

Univé is a Dutch insurance company that offers insurance, financial products, and services to both consumers and businesses. The company is focused on providing high-quality service and helping customers make responsible financial decisions. Since 2014, we have been working closely with Univé.

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Implementation of Google Analytics 4

An interest group for homeowners offers a wide range of content and services on its website that can be closed online. In order to serve its website visitors in the best possible way, interactions with the services, funnels and content pages must be properly measured. They already did this with our support, with Universal Analytics (GA3). To be well prepared for the future, they asked us to implement Google Analytics 4.

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5 reasons to use Infrastructure as Code (IaC)

Infrastructure as Code has proven itself as a reliable technique for setting up platforms in the cloud. However, it does require an additional investment of time from the developers involved. In which cases does the extra effort pay off? Find out in this article.

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Central data storage with a new data infrastructure

Dedimo is a collaboration of five mental healthcare initiatives. In order to continuously enhance the quality of their care, they organize internal processes more efficiently. Therefore, they use perceptions from the data that is internally available. Previously, they acquired the data themselves from different source systems with ad hoc scripts. They requested our help to make this process more robust, efficient and to further professionalise it. They asked us to facilitate the central storage of their data, located in a cloud data warehouse. The goal was to set up the data infrastructure within this environment, since they were already used to working with Google Cloud Platform (GCP).

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Improved data quality thanks to a new data pipeline

At Royal HaskoningDHV, the number of requests from customers with Data Engineering issues continue to climb. The new department they have set up for this, is growing. So they asked us to temporarily offer their Data Engineering team more capacity. One of the issues we offered help with involved the Aa en Maas Water Authority.

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Digital Power Datahub and Partos launch the Data Awareness series

On February 10, 2022, the Digital Power Datahub and the Partos Digital Lab together kicked off the Data Awareness series with the Intro to Data Awareness. This series of 6 training courses develops the Datahub especially for the members of Partos; non-profits in the development cooperation industry. The aim of the series is to make development cooperation specialists data-wise, so that they can make and measure more impact.

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Making impact measurable

The Designathon Works foundation organises Design Hackathons (Designathons) for children aged 8 to 12. The target? Teaching children from all over the world skills to become a 'changemaker'. They are challenged to design solutions for a better world, for example to combat climate change. From the Datahub, we helped Designathon Works fine-tune the impact measurements free of charge. We also made a first move towards automating data collection, analysis and visualisation.

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Which data traineeship is right for you?

You are almost done with your studies and looking for an employer that offers you the opportunity to learn everything about the field of data. Or you are no longer challenged in your current position and would like to become more technical. In both cases, you do not want to follow unpaid courses, but you would like to get started as soon as possible for real customers, with a serious salary. Does this sound familiar? Then these data traineeships are really something for you.

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A well-organised data infrastructure

FysioHolland is an umbrella organisation for physiotherapists in the Netherlands. A central service team relieves therapists of additional work, so that they can mainly focus on providing the best care. In addition to organic growth, FysioHolland is connecting new practices to the organisation. Each of these has its own systems, work processes and treatment codes. This has made FysioHolland's data management large and complex.

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Learn to code in JavaScript

As a data professional you never stop learning. Your field is developing at lightning speed and you have to continuously develop yourself to keep up. In recent years, for example, new functions have been created such as Data Scientist and Data Engineer. There is also an increasing need for data professionals who can code. But how do you learn to code in Javascript? We developed an internal training programme for this.

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What are cookies?

Cookies. This word comes up a lot in the world of marketing and online analytics. But what exactly are those cookies? And are there different types of cookies?

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Measure ecommerce events in GA4 and Universal Analytics with only the updated datalayer pushes

With our variable in the Google Tag Manager Community Template Gallery it is easy to start using all the new ecommerce analytics capabilities that Google Analytics 4 offers while fully supporting the 'old' enhanced ecommerce of Universal Analytics. Find out how the variable works.

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A scalable machine-learning platform for predicting billboard impressions

The Neuron provides a programmatic bidding platform to plan, buy and manage digital Out-Of-Home ads in real-time. They asked us to predict the number of expected impressions for digital advertising on billboards in a scalable and efficient way.

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Why do I need Data Engineers when I have Data Scientists?

It is now clear to most companies: data-driven decisions by Data Science add concrete value to business operations. Whether your goal is to build better marketing campaigns, perform preventive maintenance on your machines or fight fraud more effectively, there are applications for Data Science in every industry.

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A Career as a Data Engineer? Shape your training

In June 2020, Sander became part of our team. Although he started in the middle of corona time, he soon noticed that he was greatly stimulated to make contact with his new colleagues. This largely came naturally as part of our onboarding program: "This matched perfectly to my needs: I started calling many colleagues myself to get acquainted! "Read how Sander designs his own training as a data engineer."

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The foundation for Data Engineering: solid data pipelines

Basically, Data Engineers work on data pipelines. These are data processes that can retrieve data from a certain place and write it in somewhere. In this article you can read more about how data pipelines work and discover why they are so important for a solid data infrastructure.

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What is a data architecture?

Working in a data-driven way helps you make better decisions. The better your data quality, the more you can rely on it. A good data architecture is a basic ingredient for data-driven working. In this article, we explain what a data architecture is and what a Data Architect does.

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Measurable impact on social change using a data lake

RNW Media is an NGO that focuses on countries where there is limited freedom of expression. The organisation tries to make an impact through online channels such as social media and websites. To measure that impact, RNW Media drew up a Theory of Change (a kind of KPI framework for NGOs).

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A new tagging structure for the App and website

Univé is the only Dutch insurer with a website, App and physical stores. They therefore follow an omni-channel strategy. According to its own '1 digital front door principle', the insurer also wanted to offer customers the opportunity to take out/change insurance policies and report damages via the App. They asked our Data Analysts to make the new funnels measurable.

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How do I set up Google Tag Manager?

A tag management system such as Google Tag Manager (GTM) enables you to measure visitor behaviour on your website. You can also implement marketing pixels (such as Google Ads and Facebook) and cookie banners via this platform. This article gives you tips to keep in mind when setting up GTM. This allows you to collect reliable and usable data, and you will be less dependent on your web developers.

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A structured, scalable tag plan for Mijn Vattenfall

Nuon became Vattenfall in October 2019. The rebranding was a good reason to optimise Analytics. There was a renewed focus on applying insights from user data in the Mijn Vattenfall environment. The data collected for this was not always reliable. In addition, there was insufficient knowledge and capacity within the department to maintain the Analytics. The energy supplier asked for our help to support them in re-establishing the tagging and analytics of Mijn Vattenfall.

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Standardise Adobe Analytics implementation for complete insight into the customer journey

Within KPN, one team is responsible for the implementation of Adobe Analytics, the Digital Performance team. Due to the working method that had developed before the formation of this team, the specialists did not work together optimally.

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Digital transformation and better internal collaboration thanks to insight into offline and online data.

Publisher Malmberg collects a lot of offline and online data. More and more educational institutions are using online licenses in addition to (or instead of) printed teaching materials. To properly make use of this, Malmberg uses monthly reports. The in-house data team compiles these as input for specific departments. Malmberg asked us to strengthen this team and make the internal processes around data more efficient.

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Streamlining web development using a tag management plan

To have a good overview of the results of multiple websites at the same time, you need a clear structure as a basis. RNW Media has several project websites, some of which are available in different languages. Our own web development team is responsible for the build and maintenance of this. They set to work with a building block model for building new websites. We were asked to provide a structural solution for measuring all websites.

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Higher customer satisfaction and increased conversion by setting up an A/B test environment

Vodafone started a 3-month 'digital boost' project with the aim of improving the conversion of the online shop. The project team consisted of external digital professionals, each with their own specialism. As part of this project, we set up an A/B test environment with the aim of improving the user experience and thus increasing conversion.

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