Your Customer Experience partner
Help you gain insight your customers and their behavior.
Create the best customer experience
We help you understand your target audience and identify their key challenges. We explore different solution approaches in a structured way and help you validate ideas using data.
We do this by using clear hypotheses, online experiments (A/B testing), usability tests and/or other research methods.
Some of our clients include:
Our main focus areas
Conversion Rate Optimisation (CRO)
Goal: increased revenue/sales and reduction of calls.
What are the biggest opportunities in your e-commerce flow? We analyse online user behaviour to find out where and why your visitors get stuck. We help with you build a solid CRO process, give concrete advice and help with research such as A/B testing.
Customer Experience Optimisation
Goal: the best customer experience.
What do your customer journeys actually look like? Who are your most valuable customers and how do you best adress them? We map customer behavior and experience by linking data sources. Together with your organisation, we translate this into a solid CX strategy to achieve that amazing customer experience.
Product Analytics
Goal: more active users who use your product the way you want to.
Why do people use your website/app/software/etc. ? And are they succeeding? We provide insight into the behavior and see how we can improve the product. That way the product is used longer, more often and more actively.
Statistical Test Guide
Your go-to (A/B) testing resource:
Statistical tests
There's a diverse range of statistical tests, each tailored to specific situations. Make sure you use the right one with our guide.
A/B Test Calculator
Analyse your A/B tests the right way with our calculator. Delve deep into your experiments, providing accurate insights to ensure informed decision-making based on reliable data.
Hypothesis Generator
Craft flawless hypotheses with our generator. Ensure your hypotheses are clear, testable, and aligned with your research objectives, setting you up for success.
Want to know more?
Zev will be happy to put you in touch with our Customer Experience team.
Business Manager+31(0)20 308 43 90+31(0)6 13 06 48 84zev.posma@digital-power.com
Our CX specialists have worked on:
Join our team as a Customer Experience Specialist
Put yourself in the shoes of customers to discover what they value, need and experience. Help organisations become customer-driven.
View vacancy